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Our Promise:
Prompt Response:We are dedicated to addressing your concerns within 24 hours.
Professional Support:Should you face any defects or quality issues, our after-sales team is ready to help.
Hours: 8:00AM - 5:00PM EST
Email: support@kasttypets.com
Kastty brand business cooperation email: support@kasttypets.com
How to Reach Us:
Product ID Required:To expedite the resolution process, please provide your product purchase ID.
Detailed Description:Share your questions and concerns in detail, and include pictures or videos if possible. This will help us understand and resolve the issue more effectively.
Preferred Contact Methods:We recommend contacting us via Email for clear communication and record-keeping.
We appreciate your understanding and look forward to assisting you. Thank you for choosing Kastty.